Frequently asked questions
How do I add a gift card?
In the Wallet tab, tap add, choose the brand and enter the card number, amount and expiry date. If the card has a code or PIN you can add that too; it's stored encrypted and shown only to you.
How does Smart Pay work?
In the Smart Pay tab, pick the store and enter the amount. The app suggests several ways to pay, best first, and shows what you'll save and what's left to pay at the till. Recommendations are for information; check the perk with the retailer.
How do I add my credit and club cards for perks?
In the Wallet tab, under benefit cards, pick your card from the list. You don't enter a card number, just choose the card type.
How do I list a card for swapping?
Open the card in your wallet and choose List on marketplace. The first time, you'll be asked to get seller approval: enter your full name and accept the seller terms. Once approved, you can list.
How does a swap work?
A user who wants your card sends an offer with one of their own cards. You'll see it under Received offers and can accept or decline. When you accept, the cards change hands in the app. No payments are made in the app in its current version.
I forgot my password
On the sign-in screen, tap Forgot password and we'll email you a reset link. If it doesn't arrive, check your spam folder or email us.
How do I block or report a user?
In a chat, tap the ⋯ menu and choose Report user or Block user. Once blocked, you won't receive their messages.
How do I delete my account?
In the app: Profile → Delete account. Full details are on the Delete your account page.